New Client Cancellation Policy
We require a 24-hour cancellation for all appointments. Failure to give us 24 hours’ notice will result in 50% of service cost being charged to your credit card on file. We will make exceptions for unavoidable emergencies (i.e. illness, inclement weather, etc.)
We will be taking credit card information for the following services: all color services, all nail services, all perms and straightening services, all extension services, all lash services. We will NOT require a credit card for haircutting services and waxing services.
After 2 late cancellations or no-shows, you may be asked to pre-pay for your services for you to make an appointment. Pre-payment will be put on a gift card that we can hold for the customer or it can be sent to the customer prior to their service.